Fiorry - FAQs Frequently asked questions

• What is Fiorry?

  Fiorry is an inclusive dating app for transgender people, members of LGBTQ+ community, their allies and anyone else who celebrates diversity and wants to find love, friends or a networking opportunities. In Fiorry you can feel free to express yourself no matter what your gender, gender expression or sexual orientation are.

• Is Fiorry for Transgender people only?

  Fiorry is an inclusive app, you can be transgender person, cisgender person, non- binary, a member of LGBTQ+ community or really anyone else.

• Can I use Fiorry if I am not an LGBTQ+ member?

  Yes! Fiorry is for everyone. There are straight cis men out there looking to date a trans or cis women, trans and cis women looking to find their love, straight cis people who are allies or just people who enjoy the power of self expression. Our community is diverse and so is Fiorry.

• How do I start using Fiorry?

  1. To get started download Fiorry dating app for free on the Appstore and Google Play.

  2. Open Fiorry app and tap «Create an account»

  3. Fill your birthday details in and verify your phone number (follow the instructions in the app)

  4. Add your name and your best photo to complete your account (follow the instructions in the app)

  5. Congratulations! You are all set!

• How much does using Fiorry costs?

  At the moment Fiorry is totally free to use. You can access all the functions including unlimited messages and WOWs without any limitations or subscription.

• Can I use Fiorry anywhere in the world?

  Yes! Fiorry is not locked by region and can be used worldwide. To start using Fiorry download it for free on the Appstore and Google Play.

• What is the minimum age requirement for using Fiorry?

  You have to be at least 18 years old in order to be able to use Fiorry. If you are under 18 years old and are using a date of birth different from your actual date of birth your account in Fiorry will be blocked.

• How do I edit my profile?

  To edit your profile

  1. In Fiorry app go to the gear icon on the bottom right corner of the screen

  2. Tap «My Profile»

  3. Tap «Edit Profile»

• Why do I need to use my phone number to sign up?

  In order to keep Fiorry a safe space for everyone we are asking you to verify your account with your phone number. We keep your private data safe and are using your phone number for verification purpose only.

• Do I have to use my real name in Fiorry?

  No, users don’t have to use their real names in Fiorry, however we do recommend to use your actual name if you want to get more WOWs and trust from other users of the app.

• How do I set my search preferences?

  To set your search preferences

  1. In Fiorry app go to the «people» tab on the bottom part of the screen

  2. Tap «Filter» icon on the top right corner of the screen

  3. In «Filter Menu» you can set your preferences like:


     - Showing only people online

     - Showing only people with profile photos
 - Changing your location

     - Changing your preferred age range

     - Changing your gender preference

  4. When finished customising preference options, tap «Show»

• Is my personal data protected?

  In Fiorry we value your security, privacy and safety the most. We use your personal data like your date of birth or phone number for verification and safety purposes only. We are not sharing your personal data with third-parties and not using it in any purposes other than verification and safety ones.

• Why was my photo deleted?

  There might be several reasons your photo wasn’t allowed to be uploaded or was deleted

  1. The photo was showing other person than you. You can only use your personal photos.

  2. The photo contained restricted content. The full list of restricted content you can see in our Terms and Conditions documentation.

  3. The photo contained too much editing, effects, text etc.

  4. The photo contained explicit or nudity content.

  If you think that your photo was deleted by mistake please contact our tech support.

• What is Invisible mode and how to use it?

  If you want to stay private and become not visible in the People section so that other users won’t be able to discover you can turn the invisible mode on

  1. In Fiorry app go to the gear icon on the bottom right corner of the screen.

  2. Tap «Invisible Mode»

  3. Done, now you will be invisible to other users and they won’t see you in People section or when you visit their profiles.

• What are "WOWs" and how do I use them?

  WOW is a way to show other user in Fiorry that you like them

  1. To send a WOW, In Fiorry app go to the «people» tab on the bottom part of the screen

  2. Choose the person that you like the most

  3. Tap «WOW»

  4. Done, now the person will now that you like them :)

• How do I find out who likes me?

  To find out who sent you WOWs

  1. In Fiorry app go the «Messages» section in the bottom left corner of the screen

  2. Tap «WOW» on the top right corner of the screen

  3. Now you can see everyone who sent you a WOW!

• How do I turn notifications off?

  To disable notifications


  In Fiorry app go to the gear icon on the bottom right corner of the screen.

  Tap «Notifications»

  Tap the type of notification you would like to turn off

• How do I change my email?

  To change your email address

  • In Fiorry app go to the gear icon on the bottom right corner of the screen.

  • Go to Security and Login

  • Tap Email

  • Tap Change Email

  • Put the new email address in

  • Tap Confirm

  • Check your new email address for confirmation email, open it and tap the link there.

  • Done, now your new email is attached to Fiorry account

• How do I change my password?

  To change your account password

  1. In Fiorry app go to the gear icon on the bottom right corner of the screen.

  2. Go to Security and Login

  3. Tap password

  4. Fill your old password in

  5. Fill your new password in

  6. Fill your new password in again to confirm it

  7. Tap save

  8. Done, now you can login into your account with a new password

• How do I logout from my current account?

  If you want to logout from you current account in Fiorry

  1. In Fiorry app go to the gear icon on the bottom right corner of the screen.

  2. Tap “Log Out”

• How can I delete my account?

  If you want to delete your Fiorry account

  1. In Fiorry app go to the gear icon on the bottom right corner of the screen.

  2. Tap “Delete Account”

  3. Choose the reason you want to delete an account

  4. Tap “Delete” to confirm you want to delete your account

  5. Done, your account and data associated with it was deleted

• How do I block a user?

  If you want to block other user

  1. In Fiorry app go the «Messages» section in the bottom left corner of the screen

  2. Tap on the conversation with a person you want to block

  3. Go to “More options” on the top right corner of the screen

  4. Tap “Block”

  5. Done, the user was blocked

• How do I unblock a user?

  If you want to unblock the user you blocked previously

  1. In Fiorry app go to the gear icon on the bottom right corner of the screen.

  2. Go to “Blocked users”

  3. Tap “Unblock” button next to the user you would like to unblock.

  4. Done, now you can continue exchanging messages and WOWs with the user.

• How do I report a user?

  If you want to report inappropriate behaviour of other user

  1. In Fiorry app go the «Messages» section in the bottom left corner of the screen

  2. Tap on the conversation with a person you want to report

  3. Go to “More options” on the top right corner of the screen

  4. Tap “Report”

  5. Outline the reason why you are reporting the user

  6. Done, the user was reported

• How do I delete a chat?

  If you want to delete your chat with other user

  1. In Fiorry app go the «Messages» section in the bottom left corner of the screen

  2. Swipe a conversation with user you want to delete a chat with to the left

  3. Tap “Delete”

  4. Done, the chat was deleted for both you and the user

• How do I delete a photo I sent to other user?

  If you want to delete the photo you sent to other user

  1. In Fiorry app go the «Messages» section in the bottom left corner of the screen

  2. Tap the chat where you would like to delete a photo

  3. Tap and hold the photo you want to delete

  4. Tap either “Delete for me” or “delete for both” button

  5. Done, your photo is deleted from the conversation

• How do I pin conversation with the user I like the most?

  1. In Fiorry app go the «Messages» section in the bottom left corner of the screen

  2. Swipe a conversation with the user you want to pin left

  3. Tap “Pin”

  4. Done, now you will always see the pinned user on the top of all other users in your personal messages.

Still have questions?